Shipping Policy

iMAG brand attaches great importance to the user’s shopping experience. And we hope that our professionalism and dedication can make customers feel at ease.

Special notes:

Daily deadline for orders: 6:00 PM, GMT+8
Shipping Time: All orders will be shipped the next day after placing the order. *Processing shipments only on business days.
Approximate shipping time: 7-14 working days.
The transportation company is responsible for generating tariffs.
Free shipping on all orders over $150.

If the orders are under $150, we will charge shipping fees:

  • $12 for the USA

  • $20 for rest of the world

USA Headquarter:

90 state street suite 700 office 40

Albany, NY 12207

Factory Address(return address):

Office on the first floor of Dabu Industrial Dormitory, Building 59, Hengkeng Industrial Zone, Genzhuyuan, Gongming Street, Guangming New District, Shenzhen, China

 

About Refunds & Warranty

iMAG provides a 12-month warranty, if the product has any problem, please feel free to contact us and we will make a replacement or refund.

 

Please check the specific terms of Refund & Warranty Policy: 

https://www.imag-electronics.com/return-policy